UK Delivery:

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We aim to deliver within 3 - 5 working days

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UK delivery costs are based on the weights of the items ordered.

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The Delivery Process and Communications within the UK:

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Once your order is with the Courier, they will communicate with you regarding your delivery, via email or text message.

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On the day of delivery, the Courier will send an email or text message specifying a two-hour window for the delivery.

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Tracking information is also provided by the Courier, enabling you to track, trace and gain delivery updates directly.

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Full terms and conditions can be found here - T&Cs 

Heavy Items:

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We don't recommend putting items such as Bulk Heads or Exhausts in the post. We highly recommend that you collect from us personally, we will confirm an appointed time for you to do so.

Please note: Requesting the shipping option for Bulkheads, by the customer, is at the customer's own risk. Any damage incurred in transit will not be the responsibility of Vintage LR Co.

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International Delivery:

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Shipping costs for international sales have to be calculated after an order has been made. 

Over the last 18months costs to some countries have doubled.

International delivery costs are based on the size and weight of packaged items.

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As shipping costs vary greatly from country to country, at the checkout we have had to set international delivery as "free", with a disclaimer directing the customer to this page (above the Checkout button) to understand the shipping quotation process.

It is only after we receive an order and pack it, that we are able to calculate accurate shipping costs that are appropriate to the country of origin for each sale.

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Once shipping costs are calculated we will email international customers to confirm the amount.

Shipping quotes are valid for 7 days only. If a customer has not confirmed that they want to progress with shipping within this 7 days, cost may fluctuate from time of initial quote. When 7 days have passed another quote will be sought for the customer.

Shipping costs can now be paid by buying our shipping tokens in our online shop. These tokens can be bought online to cover the amount quoted by us, you no longer have to make a BACS transfer.  If you have been quoted a shipping cost of £19 then please buy, for example, one of the £10 tokens, one £5 and four £1 tokens, note your original order number in the cart section. 

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On receiving a shipping quote, if you decide not to proceed, we will refund the order completely.

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We will only deal with and request payment to cover shipping costs themselves. Import charges / duty or taxes may apply for delivery to some overseas countries. Any additional import charges / duty or taxes are not related to our business they are taxes determined by a destination country's own customs authority. The individual customer who has chosen to import items to their country must therefore take responsibility and pay these cost. 

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VAT guidance:

If items are bought from outside the UK but are requested to be sent to a UK address, or collected from us directly, VAT must be paid on these items. If this VAT has not been charged on an original order, a VAT invoice will be sent to the customer prior to items being shipped within the UK or collected from the UK. 

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In circumstances where a parcel goes missing in transit, Vintage LR Co will need to complete an investigation alongside the courier service and locate the items/ receive compensation for any loss, prior to us sending out a replacement item(s). 

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EORI Number:

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EORI registration helps facilitate international deliveries and customs procedures. 

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Our EORI number is GB26991465100. 

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